Customer Service Center

Just enter your information in the spaces below, click submit, and we'll send you an e-mail to confirm that we've received it. It's that easy.

There's no need to make special trips to our store just to deliver a disk. You can easily send a file from your computer to ours in a matter of minutes.

MEDIA STANDARDS
We support, Adobe Pagemaker, Adobe InDesign, Corel Draw, Microsoft Publisher, and Microsoft Office (Word, PowerPoint, and Excel). We also support the PDF (.pdf) and PostScript (.ps) formats.

All files must be provided using special utilities within the applications for preparation for a printer:
- Pagemaker . . . "Save for Service Provider"
- Corel Draw . . . "Prepare for Service Provider"
- Publisher . . . "Pack and Go"
- Or as PostScript (.ps) or PDF (.pdf) files created using Adobe Distiller.

All graphic files must be provided as TIFF or EPS files. Other file formats will require conversion at an additional charge.

Full-color images and photos to be printed in 4-color process must be prepared in CMYK (NOT RGB). Spot colors should be identified as Pantone colors.

A hard copy of the document lets us know what your document should look like. Multicolor documents should be submitted as separations.

Microsoft Office software cannot be color separated within the application. If the documents are to be printed on a printing press, we must use special procedures and tools to separate these files; this will require an additional charge. We will attempt to match the colors as closely as possible.

Some files may require special prepress preparation so they can print properly. There will be an additional charge.

Our staff is available to assist you in preparing your files properly so we can meet your time, quality, and budget needs.

Your Name:
Company:
Address:
City, State, Zip:
Phone Number:
Fax Number:
E-mail Address:
Additional Details:	Please provide information about the file you are sending. Include what application you used to create the file.
File Type:	PC Macintosh
Application Type:	Multiple (Compressed) Acrobat (PDF) CorelDRAW Excel Fonts Freehand Illustrator InDesign Pagemaker Photoshop PowerPoint Publisher Word QuarkXPress Other
Click on the "Browse" button below to select a file on your computer. You can upload up to 6 files. After you've selected the file(s), click the "Send File" to transfer your file to us. Please use WinZip or DropStuff to compress the file before you send it. If you do not have compression software installed, visit the Software Downloads area in Resources & Support for additional information.
File #1:
File #2:
File #3:
File #4:
File #5:
File #6:
Colored fields indicate required information.